FAQ
Rare Rock Shop is a treasure trove of wild gems, rare rocks, and good vibes. Since 2004, we’ve helped locals and tourists find cool stuff they didn’t know they needed.
Discover incredible gems and rare rocks—your next cool find is just a click away.
Frequently asked questions
What is the return policy?
We are unable to accept returns on anything other than apparel at this time. If your item comes damaged for any reason, contact USPS to work with them on filing a claim.
For apparel, we allow 30 day returns.
Are any purchases final sale?
We are unable to accept returns on anything other than apparel at this time. If your item comes damaged for any reason, contact USPS to work with them on insurance coverage.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products sourced?
Paul has spent the last 40 plus years meticulously collecting the finest materials from collectors around the world.
You're only going to find the highest grade materials, gems, minerals and jewelry at Rare Rock Shop.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.